Last Updated: February 27, 2026
All solutions deployed by Attensi Technology Platform require connectivity to the internet. The endpoints below should be reachable for customers using the different Attensi Products to ensure expected service quality.
Attensi Platform Products & Services:
Skills, RealTalk, Process, Operations/ShopSim, Workflow, Act, Custom Behaviour, Creator, Fast, QuizRace, Engage, Manager, Campaign, Insights
HTTPS protocol and port 443.
| Activity | Address |
|---|---|
| Processing of user data and game content | *.attensi.com (wildcard) |
| Processing of game analytics | https://gvl9nr6tck.execute-api.eu-central-1.amazonaws.com/prod/ |
| Processing of game content (Attensi Fast) | https://attensi-fast-production.s3.eu-central-1.amazonaws.com |
Custom Behaviour simulations from before 2022
| Activity | Address |
|---|---|
| Processing of game content | attensistorage.blob.core.windows.net |
IP whitelisting
The Attensi Platform has dynamic IP ranges for most of its services and therefore IP whitelisting is not applicable. Exceptions below:
- Optional whitelisting for Attensi SFTP IP address: 52.59.3.128
- If Attensi connects to an external SFTP the following IPs may require whitelisting:
18.185.253.121/32
3.65.89.94/32
3.77.62.88/32
Potential additional whitelisting
SCORM e-learning content in Attensi Engage:
If Attensi Engage is configured with SCORM e-learning content, the following URL must be whitelisted: https://cloud.scorm.com/
Attensi Manager with Dashboard enabled:
If Dashboard is enabled in Attensi Manager, whitelisting may be required for PowerBI. Please see guidance from Microsoft here.
Attensi Login Service: Company domain e-mail address and One Time Pin (OTP):
If using company domain (work) e-mail and OTP as authentication method, we advise whitelisting the Attensi email domain to prevent any potential delays caused by email services.
*@attensi.com / no-reply@attensi.com
For customers using Mimecast, we recommend adding @attensi.com / no-reply@attensi.com to the greylist policy exception list. Instructions can be found here.
Attensi RealTalk streaming whitelisting domains:
When using streaming distribution for Attensi RealTalk, the following domains need to be whitelisted:
ec2.*.amazonaws.com
*.iot.*.amazonaws.com
*.execute-api.*.amazonaws.com
*.appsync-api.*.amazonaws.com
global.stun.twilio.com (UDP/TCP on port 3478 and TCP 443)
AI generated avatars (HeyGen) in RealTalk whitelisting:
Minimum functional
*.livekit.cloud (443 TCP WSS)
*.turn.livekit.cloud (443 TCP TLS)
*.host.livekit.cloud (3478 UDP)
Recommended
* / all outbound (50000-60000 UDP)
* / all outbound (7881 TCP)